Privacy Policy

Who We Are

 

HereForMe provides creative wellbeing coaching and artistic instruction services for women seeking reconnection through life's transitions. We're committed to protecting your privacy in line with UK data protection law.

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Our contact details:

• Email: info@hereforme.co.uk

• Phone: 07361 312113

• Address: 71 Roberts Road, London, E17 4LP

 

For data protection enquiries, you can contact us using the details above.

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What Information We Collect and Why

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We only collect information that helps us provide you with excellent service. Under UK GDPR, we must tell you what information we collect and our legal basis for processing it.

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When you book sessions with us:

 

Information collected:

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• Your name and contact details

• Workshop preferences and skill level

• Dietary requirements (if refreshments provided)

• Emergency contact information

• Payment details (processed securely by our payment provider)

 

Legal basis: Contract - we need this information to deliver the workshops and services you've booked with us.

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When you visit our website:

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Information collected:

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• Basic website usage information (which pages you visit, how long you stay)

• Information you voluntarily provide through contact forms

• Cookies for website functionality and analytics

 

Legal basis: Legitimate interests - to improve our website and understand how visitors use our services.

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During workshops:

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Information collected:

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• Photos for portfolio use (only with your explicit consent)

• Feedback and testimonials (only with your explicit consent)

 

Legal basis: Consent - you can withdraw this at any time without affecting your workshop experience.

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Marketing communications:

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Information collected:

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• Email address and communication preferences

 

Legal basis: Consent - you can unsubscribe at any time.

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How We Use Your Information

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We use your personal data to:

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• Deliver the workshops and services you've booked

• Send you important information about your sessions

• Process payments securely

• Improve our services based on your feedback

• Showcase our work (only with your explicit consent)

• Send occasional updates about new workshops (only with your consent)

• Comply with legal obligations (such as keeping business records)

 

Who We Share Information With

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We never sell your personal information. We respect your privacy and only share your data when necessary:

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With your permission:

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• For testimonials on our website or marketing materials

• In photos used for our portfolio or social media

 

With trusted service providers:

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• Payment processors (such as Stripe or PayPal) for secure payment processing

• Email service providers (such as Mailchimp) for workshop communications

• Website analytics providers (such as Google Analytics) for improving our website

• Workshop venues for health and safety requirements only

 

All service providers are bound by data protection agreements and can only process data as we instruct them.

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When legally required:

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• To comply with legal obligations

• To protect our rights or the rights of others

• In response to valid legal requests

 

International transfers: Some of our service providers are based outside the UK (such as Google Analytics). We ensure appropriate safeguards are in place for any international data transfers, including adequacy decisions or standard contractual clauses.

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How Long We Keep Your Information

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We only keep your information for as long as necessary:

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• Workshop bookings and attendance records: 6 years (for business and tax record requirements)

• Marketing email preferences: Until you unsubscribe or we stop operating

• Photos and testimonials: Until you withdraw consent

• Website analytics data: 26 months maximum

• Emergency contact details: Deleted within 30 days after workshop completion

• Payment information: Not stored by us - handled securely by our payment processors

• Contact form enquiries: 2 years, then deleted

 

Your Rights Under UK GDPR

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You have important rights regarding your personal data:

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Right of access: Request a copy of the personal data we hold about you Right to rectification: Ask us to correct any inaccurate information Right to erasure: Request deletion of your personal data (subject to legal obligations) Right to restrict processing: Limit how we use your data in certain circumstances Right to data portability: Receive your data in a portable format Right to object: Object to processing based on legitimate interests Right to withdraw consent: For processing based on consent (doesn't affect past processing) Right not to be subject to automated decision-making: We don't use automated decision-making

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How to exercise your rights: Contact us using the details at the top of this policy. We'll respond within one month as required by UK GDPR.

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Right to lodge a complaint: If you're not satisfied with how we've handled your personal data, you can contact the Information Commissioner's Office:

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• Website: ico.org.uk

• Phone: 0303 123 1113

• Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

 

How We Protect Your Information

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Your data security is important to us:

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• We use secure, encrypted connections for all data transmission

• Payment processing is handled by PCI DSS compliant providers

• We store information securely with restricted access

• We regularly review and update our security practices

• Staff receive data protection training

• We have procedures in place for data breach notification

 

Cookies and Website Tracking

 

Our website uses cookies to:

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• Remember your preferences and improve your browsing experience

• Understand how visitors use our site through analytics

• Ensure the website functions properly

 

Essential cookies are necessary for the website to work and don't require consent. Analytics cookies help us improve our website - you can opt out in your browser settings.

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You can disable cookies in your browser settings, though this may affect website functionality.

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Photography and Social Media

 

During workshops, we may take photos for:

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• Portfolio and marketing materials

• Social media content

• Website galleries

 

Your photo rights:

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• We will always ask your permission first

• You can opt out of being photographed at any time

• You can request that photos of you not be used

• You can ask for existing photos to be removed

• Withdrawing consent won't affect your workshop experience

• Photo consent is separate from workshop booking

 

Age and Eligibility

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Our services are designed for adults (18+). We do not knowingly collect personal data from anyone under 16. If you're under 18, please ensure you have parental consent before booking our services.

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Data Breaches

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In the unlikely event of a data breach that poses a risk to your personal information, we will:

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• Notify the ICO within 72 hours as required by law

• Inform you promptly if the breach is likely to result in high risk to your rights

• Take immediate steps to secure your data and prevent further breaches

 

Changes to This Policy

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We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. Any significant changes will be:

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• Updated on our website

• Communicated to you directly if you're on our mailing list

• Effective from the date shown at the top of this policy

 

We encourage you to review this policy periodically.

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Contact Us

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If you have any questions about this privacy policy, how we handle your information, or wish to exercise any of your rights, please contact us:

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• Email: info@hereforme.co.uk

• Phone: 07361 312113

• Post: 71 Roberts Road, London, E17 4LP

 

We aim to respond to all privacy-related enquiries within one month as required by UK GDPR.​

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This policy complies with UK GDPR and Data Protection Act 2018 requirements. It was last reviewed in June 2025.

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HereForMe is committed to protecting your privacy and supporting you through your creative wellbeing journey with complete transparency and care.