

Accessibility
Statement
Last updated: June 2025
Our Commitment to Accessibility
At HereForMe, we believe that everyone deserves access to creative wellbeing support, regardless of their abilities or disabilities. We're committed to making our website, services, and workshop environments accessible and welcoming to all women seeking reconnection through life's transitions.
What We're Doing
Website Accessibility
We strive to make our website accessible to everyone by:
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Using clear, simple language that's easy to understand
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Providing good colour contrast for easier reading
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Ensuring our website works with keyboard navigation
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Using descriptive headings and link text
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Making our contact forms straightforward to complete
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Ensuring images have descriptive text for screen readers
Physical Workshop Accessibility
We're committed to making our workshops accessible by:
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Venue Selection: We choose venues with step-free access where possible
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Seating Options: Providing various seating arrangements to suit different mobility needs
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Materials: Using tools and materials that can be adapted for different abilities
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Flexible Participation: Offering alternative ways to engage with activities
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Clear Communication: Speaking clearly and providing written instructions when helpful
Communication Accessibility
We can provide information in alternative formats:
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Large print handouts
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Digital copies of materials for screen readers
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Email summaries of spoken instructions
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One-to-one explanation of activities
Standards We Follow
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards where possible. These guidelines help us make our website:
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Perceivable - Information is presented in ways everyone can understand
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Operable - Everyone can navigate and interact with our site
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Understandable - Information and instructions are clear
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Robust - Content works with various assistive technologies
Current Accessibility Features
Our website includes:
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Clear navigation menu with descriptive labels
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Consistent page structure throughout the site
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Text that can be resized up to 200% without loss of functionality
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Alternative text for images
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Proper heading structure for screen readers
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Contact information available on every page
Areas for Improvement
We're honest about where we can do better and are working on:
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Adding more detailed alternative text to all images
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Improving keyboard navigation throughout the site
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Ensuring all videos have captions when we add video content
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Regular accessibility testing with real users
How to Get Help
If You Need Accessibility Support
Before booking: Let us know about any accessibility needs when you enquire about workshops. We'll work with you to ensure you can participate fully.
For workshop materials: We can provide materials in alternative formats - just ask when booking.
For website difficulties: If you're having trouble accessing any part of our website, please contact us and we'll help you get the information you need.
How to Contact Us
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Email: info@hereforme.co.uk
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Phone: 07361 312113
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Post: 71 Roberts Road, London, E17 4LP
When contacting us about accessibility, please include:
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Which page or service you were trying to access
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What happened when you tried to access it
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What assistive technology you're using (if any)
We aim to respond to all accessibility enquiries within 2 working days.
Reporting Accessibility Problems
We welcome feedback about accessibility barriers on our website or in our services. Your input helps us improve and ensures we're meeting everyone's needs.
If you encounter any accessibility barriers, please:
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Contact us directly - we'll work to resolve issues quickly
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Be specific about the problem you encountered
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Tell us what would help you access our services better
We take all accessibility feedback seriously and will investigate any issues reported to us.
Enforcement
If you're not satisfied with our response to your accessibility concerns, you can:
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Contact the Equality and Human Rights Commission (equalityhumanrights.com)
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Seek advice from Citizens Advice about your rights under the Equality Act 2010
Our Ongoing Commitment
Accessibility is not a one-time fix but an ongoing commitment. We:
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Review our accessibility practices regularly
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Seek feedback from users with different abilities
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Update our website and services based on accessibility best practices
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Train our team on inclusive practices
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Consider accessibility in all new developments
Legal Framework
This statement reflects our commitment under the Equality Act 2010, which requires service providers to make reasonable adjustments for disabled people.
While we're not currently required to meet public sector accessibility regulations, we use them as guidance for best practice.
Future Plans
We're continuously working to improve accessibility across all our services. Our current priorities include:
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Conducting a professional accessibility audit of our website
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Developing partnerships with local disability organisations
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Creating sensory-friendly workshop options
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Expanding our alternative format materials
About This Statement
This accessibility statement was created in June 2025 and reflects our current accessibility efforts. We review and update this statement annually or when we make significant changes to our website or services.
Last reviewed: June 2025
Next review date: June 2026
HereForMe is committed to creating an inclusive environment where every woman can access the creative wellbeing support she needs. Together, we can make the journey of reconnection accessible to all.